Dutch ACM Updates

Feb 21, 2024

Zalando will remove misleading sustainability claims from its website by April 15, 2024, following European authorities' intervention.

Feb 21, 2024

The Netherlands Authority for Consumers and Markets (ACM) has issued a warning against online stores Bestie on the move and Van Halen mode for misleading consumers about long delivery times and product quality due to dropshipping practices.

Feb 19, 2024

The Netherlands ACM is expanding requirements for private networks to aid in alleviating strain on the public grid during peak times, enabling more sustainable projects to connect.

Feb 18, 2024

The Netherlands ACM is expanding the requirement for private networks to assist in alleviating strain on the public grid during peak times, enabling more sustainable projects to connect.

Feb 16, 2024

Starting on February 17, 2024, online service providers must adhere to the Digital Services Act (DSA) to ensure a safe and trustworthy online environment, combat illegal content, protect minors, and enhance transparency.

Feb 15, 2024

Starting on February 17, 2024, online service providers must adhere to the Digital Services Act (DSA) to ensure a safe and trustworthy online environment, as emphasized by the Netherlands Authority for Consumers and Markets (ACM).

Feb 9, 2024

Dutch heat supplier Loek Warmte (previously Vestia Energie) has implemented measures to address problems with its heat network in Duindorp, The Hague, after facing enforcement action by the Netherlands Authority for Consumers and Markets (ACM).

Feb 5, 2024

The Netherlands Authority for Consumers and Markets (ACM) has conducted a performance evaluation of the three major municipal public transport companies in Amsterdam, Rotterdam, and The Hague, revealing minor differences in their cost effectiveness, quality, and sustainability.

Feb 2, 2024

A consortium of Dutch telecom companies has withdrawn their complaint against Eredivisie CV and media company EMM (Disney) regarding the broadcasting rights for Eredivisie football matches, after the Netherlands Authority for Consumers and Markets (ACM) shared its interim opinion stating that the agreement does not violate competition rules.

Jan 31, 2024

The Netherlands Authority for Consumers and Markets (ACM) has authorized system operators to offer non-firm transmission agreements, allowing businesses to receive discounts on transmission tariffs when they do not require full capacity usage.

Jan 18, 2024

The Netherlands Authority for Consumers and Markets (ACM) has released draft guidelines for online service providers to help them prepare for compliance with the Digital Services Act (DSA) in the European Union.

Jan 11, 2024

HelloFresh, a provider of recipe boxes, will make changes to inform customers more clearly about the contents and conditions of its subscriptions after complaints were filed with the Netherlands Authority for Consumers and Markets (ACM).

Jan 10, 2024

The Netherlands Authority for Consumers and Markets (ACM) has reported that average costs for natural gas and electricity remained the same for households in January 2024 compared to December 2023, despite changes in taxes and tariffs.

Dec 22, 2023

The Netherlands Authority for Consumers and Markets (ACM) has imposed additional conditions on energy supplier HEM, requiring it to address its financial and administrative shortcomings and refund consumers promptly.

Dec 18, 2023

DGB Energie has committed to cease all telemarketing activities aimed at acquiring new customers for the next three years, following an investigation by the Dutch Authority for Consumers and Markets (ACM) into misleading practices.