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Fatima Shahid

CMA Addresses Consumer Protection in Energy Sector Review

18.03.2025 | UK competition authority

The UK Competition and Markets Authority has provided insights on consumer protection in response to the Department for Energy Security and Net Zero's review of Ofgem.


The UK Competition and Markets Authority (CMA) has issued a response to the Department for Energy Security and Net Zero (DESNZ) regarding its call for evidence related to the review of Ofgem, the energy regulator. This response highlights the CMA's commitment to ensuring consumer protection within the energy market.

In its submission, the CMA emphasized the importance of safeguarding consumer interests as the energy sector undergoes significant changes. The authority outlined various measures that could enhance consumer protection and improve market dynamics, ensuring that consumers are treated fairly and have access to reliable energy services.

The CMA's response is part of a broader effort to assess the effectiveness of Ofgem in regulating the energy market and to identify areas where improvements can be made. This review is crucial as it aims to adapt to the evolving energy landscape and address any potential market failures that could impact consumers.

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