The Polish competition authority has addressed a common question regarding the return of earbuds purchased online. Many sellers claim that earbuds are classified as hygienic products, which would exempt them from return policies. However, the authority has clarified that this is not the case.

According to the authority, if a seller wishes to deny the right to return a product, they must provide clear and explicit information about this policy before the purchase is made, such as on the product page. This ensures that consumers are fully informed of their rights when making online purchases.