ACCC Takes Legal Action Against Subaru for Repair Information Access Violations
The Australian Competition and Consumer Commission has initiated court proceedings against Subaru Australia for allegedly denying independent repairers equal access to essential car repair information.
20.08.2026 | Australian competition authority
The Australian Competition and Consumer Commission (ACCC) has filed a lawsuit in the Federal Court against Subaru (Aust) Pty Ltd, claiming that the company failed to provide independent car repairers with equal access to necessary repair information. This alleged breach occurred between July 1, 2022, and August 31, 2024, violating the Motor Vehicle Service and Repair Information Sharing Scheme (MVIS).
According to the ACCC, Subaru Australia did not supply independent repairers with the required software and technical information on the same terms as it did for its dealerships. This lack of access could have limited consumer choices, forcing them to rely on Subaru dealerships instead of local independent mechanics.
ACCC Commissioner Luke Woodward emphasized that this is the first court action taken by the ACCC regarding violations of the MVIS, which aims to foster competition among car repairers in Australia. The scheme mandates that vehicle manufacturers provide necessary service and repair information to all repairers at fair and reasonable prices.
The ACCC's allegations against Subaru Australia include failing to provide equal access to repair information, requiring independent repairers to purchase additional hardware, and not supplying information promptly upon request. The ACCC is seeking various legal remedies, including declarations and penalties.
The MVIS was established to ensure that consumers have access to competitive repair options, allowing them to choose local mechanics over dealerships. The ACCC's enforcement of the MVIS is crucial for protecting small businesses in the automotive repair sector.
