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Fatima Shahid

Kikker Energie Overcomes Financial Hurdles with ACM's Guidance

19.02.2025 | Dutch competition authority

Kikker Energie B.V. has resolved its financial issues and can continue supplying energy to consumers, thanks to intervention from the Netherlands Authority for Consumers and Markets (ACM). The authority will maintain oversight to ensure ongoing reliability in service delivery.


Kikker Energie B.V., a Dutch energy supplier, has successfully addressed its financial difficulties, allowing it to continue providing natural gas and electricity to consumers and small-scale users. This resolution follows a binding instruction imposed by the Netherlands Authority for Consumers and Markets (ACM), which is committed to ensuring the reliability of energy supply.

All energy suppliers in the Netherlands must obtain a license from ACM, which evaluates their ability to deliver energy reliably and meet various organizational, financial, and technical standards. When Kikker Energie failed to meet these requirements, ACM took action to protect consumers.

Since March 2024, ACM has placed Kikker Energie under heightened scrutiny after the company acquired customers from the defunct energy supplier DGB through reseller Volti. Many of these customers had fixed-rate contracts that were less than the prevailing market prices for energy, leading Kikker Energie to incur losses and face financial challenges.

To expedite the resolution of its financial issues, ACM issued a binding instruction to Kikker Energie. The company responded by implementing cost-saving measures, securing additional funding, and addressing tax obligations. As a result, Kikker Energie has stabilized its financial situation, but ACM will continue to monitor its performance closely. Should Kikker Energie's financial health not improve sustainably, further enforcement actions may be necessary.

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