FTC Reports on Do Not Call Registry Progress and Challenges
The Federal Trade Commission has released its biennial report to Congress detailing the status of the National Do Not Call Registry, highlighting an increase in registered numbers and complaints related to telemarketing violations.
05.01.2026 | Federal Trade Commission
The Federal Trade Commission (FTC) has issued its biennial report to Congress regarding the National Do Not Call (DNC) Registry, revealing that over 258 million telephone numbers are now registered, marking an increase of more than 4.8 million from the previous fiscal year.
In fiscal year 2025, the FTC received more than 2.6 million complaints about Do Not Call violations, with a significant number attributed to robocalls rather than live telemarketing. The report identifies common sources of these complaints, including debt reduction schemes, impersonation calls, and inquiries related to medical prescriptions and utilities.
The FTC continues to monitor the impact of technology on the DNC Registry, noting that telemarketers have increasingly utilized automated dialing technology to make robocalls. Although complaints about illegal robocalls rose in FY 2025, they remain significantly lower than their peak in FY 2017, thanks to various FTC enforcement strategies targeting VoIP providers and dialing platforms.
Since the Registry's inception in 2003, the FTC has initiated 173 lawsuits against 570 companies and 449 individuals, recovering nearly $400 million from violators. The report also highlights collaborative efforts with the FCC to combat caller ID spoofing and enhance consumer protection against illegal calls.
Additionally, the FTC supports the development of call-blocking and call-filtering technologies, which are now offered by major voice service providers. The Commission has released a daily list of complaints to assist analytics companies and service providers in identifying fraudulent calls more effectively. An annual Do Not Call Registry Data Book is also published to provide detailed statistics on the Registry.
The report was approved by a 2-0 vote, with Ami Dziekan from the FTC’s Bureau of Consumer Protection leading the initiative.
