Luxottica Franchising Australia, which operates eyewear retailers OPSM and Laubman & Pank, has paid a penalty of $19,800 after the Australian Competition and Consumer Commission (ACCC) issued an infringement notice for breaching the Franchising Code of Conduct.

The breach occurred when Luxottica failed to keep its profile on the Franchise Disclosure Register up to date, which is essential for providing accurate information to prospective franchise buyers and existing franchisees.

ACCC Deputy Chair Mick Keogh emphasized the importance of transparency in franchising, stating that potential franchisees must have access to reliable information to make informed decisions. He noted that the ACCC will continue to monitor compliance with the Franchising Code and take enforcement action when necessary.

Luxottica acknowledged its oversight in not updating the register by the required deadline of May 2025 and has since taken steps to ensure compliance and improve its internal processes.

As a subsidiary of EssilorLuxottica, Luxottica manages 21 franchisees and operates 387 franchisor-owned units in Australia. The ACCC has previously investigated Luxottica for transparency issues related to its franchise system.