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Spanish Competition Authority to Review Customer Consent Regulations

12.06.2025 | Spanish competition authority

The Spanish competition authority, CNMC, is set to reassess regulations concerning customer portability and consent verification to enhance market competition and consumer protection.


The CNMC, Spain's national competition authority, has announced plans to review existing regulations related to customer portability and the verification of customer consent. This initiative aims to ensure that consumers have better access to services and can switch providers more easily, thereby promoting competition in the market.

By revisiting these regulations, the CNMC seeks to eliminate potential barriers that may hinder consumers from exercising their rights. The authority emphasizes the importance of a competitive market that benefits both consumers and businesses, ensuring that companies adhere to fair practices.

The review process will involve public consultations, allowing stakeholders to provide input on the proposed changes. The CNMC aims to create a regulatory framework that not only protects consumers but also fosters innovation and competition among service providers.

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