The Commerce Commission of New Zealand has issued a letter to electricity distributors and Transpower, emphasizing the need for greater competition in electricity connection works. This initiative is part of the Commission's ongoing efforts to enhance consumer choice and service quality in the electricity sector.

For many consumers, the process of connecting to the electricity network is a crucial interaction with their local network company. The Commission highlights that the cost, speed, and quality of these connection services significantly impact both households and businesses, as well as the broader economy.

The Commission expects network operators to support consumer choice by allowing approved third-party providers to compete for connection works, wherever it is safe and practical. Additionally, networks are encouraged to assist consumers in comparing providers based on price, service, and timeliness, while clearly communicating which aspects of the connection process are competitive.

Furthermore, the Commission insists that networks must treat competing providers fairly and avoid favoring their own contracting businesses. The Commission will continue to monitor consumer choice in electricity connections and warns that any conduct restricting competition may raise concerns under the Commerce Act.