The Greek competition authority has issued a statement regarding the pricing of maintenance, upgrade, and installation services for elevators. According to existing legislation, all elevators in Greece must comply with specific technical specifications and be registered in an Elevator Inventory, which will be maintained electronically starting August 2025.

Reports have reached the competition authority about attempts to exploit consumers, with indications of increased charges and suspected collusion in offers for elevator upgrades and maintenance in certain areas. In some cases, property owners are reportedly pressured to accept transaction terms under the threat of fines due to impending compliance deadlines.

The Panhellenic Federation of Elevator Installers and Maintenance Technicians has announced that it will take decisive action against opportunists who attempt to profit at the expense of the public by violating the law.

The competition authority emphasizes that businesses must independently set their commercial policies without distorting free competition. The final pricing of services should reflect each business's economic capabilities and choices regarding cost management. Therefore, installation, maintenance, and upgrade services should be priced independently by each professional, considering the unique characteristics of each elevator and the professional's ability to absorb costs.

Any agreement or collusion among industry professionals that obstructs or distorts competition in Greece, particularly those involving price fixing or coordinated price increases, is considered a serious violation of national and EU competition laws. Violations can lead to significant administrative fines and criminal penalties, with repeat offenders facing aggravated circumstances that may double their fines.

The elevator installation and maintenance market has previously been subject to investigations and decisions by the competition authority, which imposed fines for indirect price fixing and mandated corrective measures to enhance competition in the sector.

To prevent potential distortions, the competition authority calls on the Panhellenic Federation to promptly inform its members about their obligations and the related penalties. It also encourages anyone with relevant information about anti-competitive practices to report to the authority, with the possibility of leniency for those involved in such practices.