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UOKiK's Concert Guide: Consumer Rights and Risks

people watching concert during night time
Photo: Photo by Kathy Chen on Unsplash

The Polish competition authority has released a guide for concert-goers, outlining consumer rights and potential risks associated with ticket purchases.

22.04.2026 | Polish competition authority


The Polish competition authority, UOKiK, has published a comprehensive guide aimed at concert and festival attendees. This guide addresses the emotional and energetic experience of live music while emphasizing the importance of understanding contracts, regulations, and consumer rights.

Key issues highlighted in the guide include sudden price increases for tickets, cancellations of events, and the risks associated with purchasing tickets from secondary markets. UOKiK encourages consumers to be well-prepared and informed about their rights in case of any issues that may arise during their concert experience.

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