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OLX Group Decision by UOKiK

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The President of UOKiK made a ruling on OLX Group's deceptive practices, emphasizing the need for transparent e-commerce operations to comply with consumer protection laws.

26.02.2024 | Polish competition authority


The President of UOKiK found OLX Group guilty of misleading consumers by misrepresenting protection packages, omitting information on service fees, and displaying search results deceptively. OLX was ordered to rectify these practices and reimburse affected customers. This case underscores the significance of transparent and fair conduct in e-commerce to prevent consumer deception and ensure adherence to consumer protection regulations. Competition law advisors should be mindful of the repercussions of deceptive practices, guiding businesses in adopting transparent policies to foster consumer trust and avoid regulatory penalties.

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