ACM: More time needed for assessing complaints about Schiphol’s charges
                  

                
                                  






  







  



  
    
              
        
        
      
      
                        
          

Summary

ACM has received many complaints about Schiphol’s charges.
ACM needs more time for handing down a decision.
This decision is expected to be published in May.


  

  

    
      
          

      

  


                






        
          

The Netherlands Authority for Consumers and Markets (ACM) has received many complaints about Amsterdam Airport Schiphol’s charges and conditions that will come into effect on April 1, and ACM needs more time for assessing these complaints. This means that ACM will hand down a decision after the commencement date of April 1, 2025. In the meantime, the charges set by Schiphol will, for the time being, come into effect. It is in that decision on said complaints where ACM will decide whether these charges can remain in effect or that Schiphol has to adjust them retroactively.


ACM expects to hand down a decision on the complaints by mid-April at the latest. This decision will be published in May. If ACM decides that the charges were set in violation of the law, Schiphol will have to set new charges within four weeks. These new charges are then, with retroactive effect, valid from April 1. If ACM decides that the charges meet the legal requirements, the charges that come into effect on April 1 will remain in place.
See also

Oversight over and market studies into the transport sector (in Dutch)


  

  


    
          
                                          
                                  
                        
                                  
                                
                  

                
          
          
          Publication characteristics
          
                                    
                Publication date
                26-03-2025
              
                      
                                    
                Publication type
                  News

              
                      

                      
              Spokesperson
              
                                    Jeannette Duin

                              
            
          
                                

          
                      

                                    
                Keywords
                  Tariffs

              
                      
                                    
                Subjects
                  Transport

Dutch Authority Delays Decision on Schiphol Airport Charges

The Netherlands Authority for Consumers and Markets (ACM) has been inundated with complaints concerning the charges and conditions set by Amsterdam Airport Schiphol, which are scheduled to take effect on April 1, 2025.

Due to the volume of complaints, ACM has indicated that it will need more time to evaluate these issues, meaning that a decision will be made after the new charges come into effect. As a result, the charges will initially be implemented as planned.

ACM anticipates that a decision regarding the complaints will be reached by mid-April, with the official announcement expected in May. Depending on the outcome, if ACM finds that the charges violate legal standards, Schiphol will be required to revise its charges within four weeks, retroactively effective from April 1. Conversely, if the charges are deemed compliant, they will remain unchanged.



Dutch Authority Delays Decision on Schiphol Airport Charges

The Dutch competition authority, ACM, has announced it requires additional time to assess numerous complaints regarding charges at Amsterdam Airport Schiphol, with a decision expected in May.