In 2025, a total of 1.335 billion packages were sent in Spain, marking a 10% increase from 2024 and a staggering 148% rise compared to 2019. In contrast, traditional mail, which includes letters, postcards, and administrative notifications, saw a decline of 8%, totaling 1.164 billion deliveries, which is half of what was recorded in 2019.

The report indicates that public administrations accounted for 30% of traditional mail deliveries. Notably, 61% of users received packages linked to e-commerce, while only 10% received packages for other reasons.

Revenue from package deliveries reached €7.325 billion, a 10% increase from the previous year and an 86% rise since 2019. In comparison, traditional postal services generated €1.146 billion, which is a 3% increase from 2024 but a 17% decrease from 2019.

Two-thirds of all package deliveries were lightweight parcels (up to 2 kg), while nearly 80% of traditional mail consisted of ordinary letters or postcards. Correos, the national postal service, held an 84% market share in traditional postal services and 16% in the package sector. The number of registered postal operators surged from 1,765 to 4,565 over the past decade, driven by the growth of e-commerce.

According to the CNMC's household panel, only 14% of citizens sent letters, while 43% received them from businesses or suppliers. Additionally, 38% visited a postal office at least once in the last six months, primarily to send or collect packages. The majority of packages (86%) were delivered to recipients' homes, with convenience points and self-service lockers accounting for 9% and 3%, respectively.

Among users who paid for shipping to receive online purchases, 78% would accept a different delivery location for a discount on shipping costs, and 58% would agree to a later delivery time.