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Fatima Shahid

FTC Reports Surge in Text Message Scams, Consumers Lose $470 Million in 2024

15.04.2025 | Federal Trade Commission

The Federal Trade Commission reveals that consumers lost $470 million to text message scams in 2024, a significant increase from previous years despite fewer reports.


New data from the Federal Trade Commission (FTC) indicates that in 2024, consumers reported losses totaling $470 million due to scams initiated through text messages. This figure represents a fivefold increase compared to 2020, even as the number of reported scams has declined.

The most prevalent type of text scam reported was fake package delivery notifications, where scammers alert victims about supposed issues with incoming deliveries. Additionally, bogus job opportunities, including 'task scams' that promise online work in exchange for personal investment, were frequently reported.

Other common scams included fake 'fraud alert' messages warning consumers about suspicious purchases or banking issues, notifications about unpaid tolls with links to payment sites, and 'wrong number' scams that often develop into conversations with romantic undertones, leading to further investment scams.

The FTC has provided guidance for consumers on how to deal with text message scams. Recommendations include forwarding suspicious messages to 7726 (SPAM) to help wireless providers block similar messages, reporting scams through the Apple iMessages or Google Messages apps, and filing reports with the FTC at ReportFraud.ftc.gov.

To avoid falling victim to these scams, consumers are advised to refrain from clicking on links or responding to unexpected texts. If a message seems legitimate, they should contact the company using verified contact information. Additionally, filtering unwanted texts before they reach the inbox can help mitigate the risk of scams.

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